Data Protection Policy & Cookies

A brief summary:

  • ABOUT US? Las Ánimas Shop, is the store of art pieces created by the artistic studio of Las Ánimas. The person in charge of your personal data is: Pablo Párraga Muñoz NIF: 28617405T Address: Calle Goles 48 acc. Local 12 41002 Seville. Contact email: Telephone: 0034 687 116 254.
  • WHAT DO WE USE YOUR DATA FOR? We will use your data to manage your registration as a user, manage the purchase of our parts, answer your questions, as well as, if you request it, send you information about our work. We will only request data that is necessary to respond to your requests.
  • WITH WHOM WILL WE SHARE YOUR DATA? With service providers that help or support us.
  • WHAT ARE YOUR RIGHTS? You can always access, rectify or delete your personal data.



  • In this Privacy and Cookies Policy you will find all the relevant information that applies to the use we make of our clients’ personal data regardless of the channel you use (the web, email or telephone).
  • We want to be transparent with the use we make of your data, for us it is very important and, therefore, we invite you to read our complete Privacy and Cookies Policy. This way you will know the use we will make of your data and the rights you have over them.
  • This Privacy and Cookies Policy complies with current regulations on the processing of personal data and electronic commerce, and we will adapt it to the changes that are legally carried out.
  • You can check all the information and exercise your rights whenever you want.



The person responsible for the processing of your data is:

  • Pablo Parraga Muñoz. W/Goals, 48 acc. Local 12. 41002 Seville. Spain. NIF: 28617405 T. Email:



Depending on the products or the needs that you ask us, we will need to process some data or others. In general, the data we will need will be the following:

  • your identifying data (for example, your name, surname, image, language and country from which you interact with us, contact information, etc.);
  • economic and transactional information (for example, your payment or card details, information about your purchases, orders, returns, etc.);
  • connection, geolocation and navigation data (for example, location data, device identification number or advertising ID);
  • commercial information (for example, if you are subscribed to our newsletter).


Remember that, when we ask you to fill in your personal data to give you access to any functionality or service of Las Ánimas Shop, we will mark some fields as mandatory, since they are data that we need to be able to carry out what you are requesting: information, purchase… Please keep in mind that if you decide not to provide us with this data, it is possible that you will not be able to complete your registration as a user or that you will not be able to enjoy those services or functionalities.

In other cases, we may passively obtain information using tracking tools such as browser cookies or other similar technologies from our Platform or from communications we send to you. In certain cases, a third party may have provided us with information about you when you use a functionality or service of Las Ánimas Shop, for example, if they have sent you a gift card, they give you a free subscription or if they send an order to your address.

In such cases, we will only process your data in relation to that functionality or service, in accordance with the provisions of this Privacy and Cookies Policy.

Depending on how you interact with Las Ánimas Shop, we will process your personal data for the following purposes:

a. To manage your registration as a user of Las Ánimas Shop.

  • In the event that you decide to register as a user on our Platform, we need to process your data to identify you as a user of the same and give you access to its different functionalities, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service.
  • We inform you that the data we collect about your activity, obtained through the different channels of the Platform, and which includes your purchases, will remain linked to your account so that all the information can be accessed at once.


b. For the development, fulfillment and execution of the contract of sale or services that you have contracted with Las Ánimas Shop.

This purpose includes the processing of your data for, mainly:

  • Contact you in relation to updates or informative communications related to the functionalities s, products or services contracted, including sending quality surveys on the products or services provided.
  • Manage the payment of the products you buy, regardless of the means of payment used. For example:
    • If when purchasing any of our products through the Web, you choose to activate the functionality of saving your payment details and your shipping address for future purchases (if this functionality is available), we need to process the data indicated for the activation and development of said functionality. The consent for the activation of this functionality allows your auto-completed payment information to appear in subsequent purchases so that you do not have to re-enter them in each new process, and they will be understood as valid and current for subsequent purchases. You can modify or delete your payment information at any time through the section corresponding to payment information from your registered user account on the Web.
  • Activate the necessary mechanisms in order to prevent and detect improper use of Las Ánimas Shop, for example, during the purchase and return process, as well as potential fraud against you and/or against Us. If we consider that the operation may be fraudulent or we detect abnormal behavior with indications of fraudulent use of our functionalities, products and services, this treatment may have consequences such as the blocking of the transaction or the cancellation of your user account.
  • Manage possible changes or returns once you have made a purchase and manage requests for information on the availability or reservations of products through Las Ánimas Shop, depending on whether these options are available at any time.
  • For billing purposes and to make available to you the tickets and invoices of the purchases you have made on the Platform o Guarantee the use of other functionalities or services to the extent that they are available, such as the purchase, reception, management and use of the Gift Card.


c. To meet the requests or requests that you make through the Customer Service channels.

  • If you use the telephone channel, the call can be recorded to meet your request and guarantee its quality.
  • If available, and you decide to use WhatsApp as a channel to communicate with Customer Service, we will provide your phone number to WhatsApp Inc. (a company located in the USA) to verify that you are a user of this service. We recommend that you review your privacy settings and read WhatsApp’s privacy policy for more detailed information about WhatsApp’s use of the personal data of users who use its services.
  • If available, and you decide to communicate with Customer Service through the chat service of a social network or other partner, some of your data, such as your name or username, will be imported from your social network or partner account. Likewise, you must bear in mind that the data you enter in this service will be available to your social network or collaborator and will be subject to their corresponding privacy policies. Therefore, we recommend that you review your privacy settings and read the privacy policy of the social network or partner to obtain detailed information on the use they make of your personal data when using their services.


d. For marketing purposes

This purpose includes the processing of your data for, mainly:

  • Personalize the services we offer you and be able to make recommendations based on your interaction with us at Las Ánimas Shop and the analysis of your user profile (for example, based on your purchase and browsing history).
  • To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means (such as email, Whatsapp or SMS). Likewise, we can send you this information through push notifications in the event that you have activated them on your device.
  • Remember that you can unsubscribe from the Newsletter at any time and at no cost through the “Newsletter” section of the Platform, as well as through the instructions that we provide in each communication.



a. Manage your registration as a user of Las Ánimas Shop

  • The processing of your data is necessary for the execution of the terms that regulate the use of Las Ánimas Shop. In other words, in order for you to register as a user at Las Ánimas Shop, we need to process your personal data, since otherwise we would not be able to manage your registration.
  • We consider that we have a legitimate interest in linking your data to your account.

purchases and the data we collect about your activity through Las Ánimas Shop.

b. Development, fulfillment and execution of the contract of sale or services

The processing of your data is necessary for the execution of the contract of sale or provision of services that links us to you.

It is possible that some data processing associated with the purchase process is activated only because you request it or authorize us, such as the storage of payment data for future purchases or to inform you of the availability of our products (if this functionality is available). In these cases, the basis on which we process your data is your own consent. In addition, we process your location data when you give us your consent, to offer you specific services in our Physical Stores.

We consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud or fraudulent use when you use Las Ánimas Shop, for example, when making a purchase or return. We understand that the processing of this data is positive for all parties: for you, since it allows us to put measures in place to protect you against fraud attempts carried out by third parties; for Us, because it allows Us to prevent misuse of Las Ánimas Shop; for all our customers and society, because it also protects your interest in ensuring that fraudulent activities are discouraged and detected when they occur.

c. Customer Service

We consider that we have a legitimate interest in responding to the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial for you insofar as it allows us to be able to attend you properly and resolve the queries raised.

When you contact us, in particular, for the management of incidents related to your order or the product/service purchased through the Platform, the treatment is necessary for the execution of the purchase contract.

When your query is related to the exercise of the rights about which we inform you below, or with claims related to our products or services, what legitimizes us to process your data is compliance with legal obligations on our part.

d. Marketing

The legitimate basis for processing your data for marketing purposes is the consent you give us, for example: when you agree to receive personalized information through various means, when you authorize the sending of push notifications to your device, when you give your consent by configuring cookies or the privacy of your device, or when you accept the legal bases to participate in a promotional action or to publish your photos on the Platform or on our social media channels.

In order to offer you personalized services or show you personalized information, either on our Platform or on that of third parties, as well as to carry out data enrichment, we consider that we have a legitimate interest in profiling the information we have about you (such as the browsing you do, preferences or purchase history) and the personal data you have provided us such as age range or language, since we understand that the processing of this data is also beneficial for you because it allows you to improve your user experience and access information according to your preferences.


The period of conservation of your data during the time that you remain a registered user, the time necessary to manage your purchases and requests or until you unsubscribe or cancel your subscription to our Newsletter.

Regardless of whether we treat your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it duly stored and protected during the time in which responsibilities derived from the treatment may arise, in compliance with current regulations at all times. Once the possible actions in each case are prescribed, we will proceed to the deletion of personal data.


To fulfill the purposes indicated in this Privacy and Cookies Policy, it is necessary that we give access to your personal data provided to Las Ánimas Shop, such as:

  • financial entities,
  • fraud detection and prevention entities,
  • providers and collaborators of logistics, transport and delivery services or their associated establishments,
  • providers and collaborators of services related to marketing and advertising, advertising channels such as mailchimp or social networks, when interacting with them.



We promise to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can do so by writing us an email to an email address, simply indicating the reason for your request and the right you want to exercise. In the event that we consider it necessary to be able to identify you, we may request a copy of a document proving your identity.

Likewise, we may offer you the possibility of exercising your rights and configuring your privacy preferences when using some of our services or by making specific channels available to you within our Platform.

In particular, regardless of the purpose or legal basis for which we process your data, you have the right to:

  • Ask us for access to the data we have about you. We remind you that if you are a registered user of the Platform, you can also consult this information in the section corresponding to your personal data.
  • Ask us to rectify the data we already have. Remember that if you are a registered user of the Platform you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any case, keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true and exact and you agree to notify us of any change or modification thereof. Any loss or damage caused to the Platform or to the person in charge of Las Ánimas Shop or to any third party due to the communication of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy and Cookies Policy.
  • Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have informed you above, or that we no longer have the legitimacy to do so.
  • Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it.

If you have provided us with your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time. You can do it by writing an email to the address

In the event that you do not want information to be sent to third parties to show you ads, you have several means, such as changing the preferences on the device, the browser or the cookie settings, review the privacy policy and the settings of the social networks in which you have a profile or send us an email with your request to the aforementioned address.


These data come from the authorization to a third party to collect a package or when a work is sent as a gift, for example. If you provide us with the data of a third party, you guarantee that you have informed them of, within the purposes included in this Data Protection Policy, privacy and Cookies.


In the possible event that this information contained changes when we deem it appropriate, we will notify you through the different channels through Las Ánimas Shop or even to your email address provided, when the change in question is significant for your privacy, so that you can exercise your corresponding rights.


We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with Us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and how to manage your preferences, as well as other information of interest.

Last update: 07/22/2023

Cookies Policy


In this Cookies Policy you will find information about the use we make of cookies and similar devices that are installed in the terminals of our clients and users. Sometimes, the use of cookies may be related to the processing of personal data, so we recommend that you consult our Privacy Policy, accessible on our Platform, if you want information on how we use the personal data of our customers and users, how to exercise your rights, or the terminology we use to refer to Las Ánimas Shop.


  1. What is a Cookie?

A cookie is a small token ro text that a website, app or other platform stores on your computer, tablet, smartphone or any other similar device, with information about your browsing or use, such as a label that identifies your device. Cookies are necessary, for example, to facilitate navigation and to know the way in which users interact with the platforms, so that they can be improved. They are also very useful to be able to offer advertising according to user preferences, as well as for other purposes that are detailed below. Cookies do not harm your computer or device.

When we talk about “Cookies” we also refer to other similar technologies for installing and/or collecting information on or on your device (such as flash cookies, web beacons or bugs, pixels, HTML5 (local storage), and SDK technologies for app formats. Likewise, the term “Cookies” also applies to the use of fingerprinting techniques, that is, those techniques that combine information that help us identify your device. Sometimes, these technologies work together with cookies to collect and store information, either to provide you with certain features or services on our Platform, or to show you advertising on third-party platforms, taking your browsing into account.

This explanation is a general sample of what is meant by Cookies for informational purposes only.

  1. What types of Cookies are there?

Please review this section that provides an overview of the types of Cookies that can be used in an online environment.

Depending on the owner of the Cookies, they can be classified as:

  1. Own cookies: These are those that are sent to the user’s computer or device from a computer or domain managed by the editor itself, and from which the platform or service requested by the user is offered.
  2. Third-party cookies: These are those that are sent to the user’s computer or device from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

Depending on the purpose of the Cookie, they can be classified as:

  1. Strictly necessary cookies (technical): These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in them, such as controlling traffic, identifying data or the session, accessing restricted access sections or content, remembering the elements that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud linked to the security of the service, using security elements during browsing, making the application for registration or participation in an event, storing content for broadcasting videos or sound, enabling dynamic content (for example, loading animation of a text or image) or sharing content through social networks. Technical cookies, being strictly necessary, are downloaded by default when they allow the platform to be displayed or the service requested by the user to be provided.
  2. Functionality or personalization cookies: These cookies are those that allow information to be remembered so that the user accesses the service or platform with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser used by the user or the region from which the service is accessed, etc. Not accepting these Cookies may cause slow performance of the website or maladaptive recommendations.
  3. Analysis Cookies: These are those that allow the number of users to be quantified, the sections visited on the platform and how they interact with it, in order to carry out the measurement and statistical analysis of the use made by users, in order to introduce improvements based on the analysis of the use data made by users of the platform or service.
  4. Behavioral advertising cookies: These are those that store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it. These cookies allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the publisher has included directly or in collaboration with third parties.


3. What are Cookies used for on our Platform?

Cookies are an essential part of how Las Ánimas Shop works. The main objective of our Cookies is to make your browsing experience more comfortable and efficient. For example, they are used to collect Save your preferences (language, country, etc.) during browsing and on future visits. We also use our Cookies to continuously improve our services, as well as to be able to offer personalized advertising based on your browsing habits.

The information collected in the Cookies also allows us to improve our Platform by means of estimates on statistical data and usage patterns (number of visits, most visited sections, visit time, etc.), to know statistically how users interact with the Platform in order to improve our services, as well as to adapt the Platform to your individual interests, the acceleration of searches, etc.

Sometimes, we may use Cookies to obtain information that allows us to display from our Platform, third-party platforms, or by any other means, advertising based on the analysis of your browsing habits (products visited, sections consulted, etc.).

In any case, in the Cookies we use we never store sensitive information such as passwords, credit or debit card details, etc.


  1. How can I manage the use of Cookies on this Platform?

In the Cookies configuration panel accessible at all times on our Platform, you can obtain all the information on the Cookies used by this Platform, together with information on the purpose, duration and management (own or by third parties) of each one of them, so that you can manage the activation and deactivation of the use of those Cookies that are not strictly necessary for the Platform to function.

Alternatively, if you are browsing the internet, you can disable the use of Cookies in your browser. We indicate how to do it in the most popular browsers:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari

This possibility of avoiding the use of Cookies can be carried out at any time.

Please keep in mind that both your management of the Cookies configuration panel and your option to reject Cookies is specific to each browser you are using. Therefore, if you choose to set Cookies in one way on one device and you want your choice to apply in a similar way to another device, you will need to activate the same option for that other device.

As an additional step, with respect to third-party Cookies for the purpose of serving interest-based advertising, please note that certain third parties may be members of one of the following online behavioral advertising self-regulatory programs, with corresponding opt-out options:

  • Network Advertising Initiative (NAI) –
  • Google Analytics –

  Who uses the information stored in Cookies?

The information stored in the Cookies of our Platform is used exclusively by us, with the exception of those identified in section 2 as “Third-party Cookies”, which are used and managed by external entities to provide us with services aimed at improving our services and the user experience when browsing our Platform. More information in the Cookies configuration panel accessible at all times on our Platform.

To obtain more detailed information about the treatment of your personal data in our collaboration with third parties and those subject to international data transfers, we recommend that you read our Privacy Policy accessible on our Platform, and the privacy policies / privacy settings of these third party collaborators accessible through their platforms.

Last update: 07/22/2023

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